Consultation
Product & Pricing
» 1. Where can I find the measurements of a product?
Go to the Designer Doorware website and select the product. Click on the “Downloads” tab as shown in the picture below:
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Under “Downloads”, click on “Download Line Drawing” to open a line drawing of the product you’ve selected.
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This drawing will show an elevation and top view of the product chosen, along with overall measurements and important info.
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» 2. I can’t find what I want in your catalogue – Are custom-made products available?
Yes, our design team can create completely unique, one-off products that are tailored to meet your individual design requirements. So if what you’re after isn’t available straight from our catalogue, we can make it for you instead.
» 3. How do I know which products are compatible with each other?
Our team has an in-depth knowledge of the aesthetic and technical compatibility of different Designer Doorware products. For assurance purposes, consult with a member of our staff on +61 3 9300 8888 or email to sales@designerdoorware.com.au.
» 4. How can I place an order?
Email us with your orders or fax to +613 9310 1866.
» 5. How can I check pricing, and where do I find your prices?
Please call us on +613 9300 8888 or email us
» 6. What are your payment methods?
We accept all major credit cards, Electronic Funds Transfer, EFTPOS, pre-cleared cheques or cash.
For Diners and American Express a 4% card fee applies.
» 7. How can I create a custom designed product?
We begin our custom designs with your ideas and follow an easy step-by-step process. See our Custom Products and Step-by-Step Custom Design pages for more details. Or to begin, simply download our Custom Design Briefing Form.
» 8. How long will it take to manufacture?
Most custom designs will take 20 working days from approval of the design.
» 9. Can I organise a sales representative to come and visit me?
Yes, just call us on +613 9300 8888 or email us to arrange a visit.
Care and Maintenance
» 10. What’s the best way to clean my doorware products?
Please view Designer Doorware finishing care advice page - //www.designerdoorware.com.au/finishing-care
Doorware Scheduling
» 11. Can I organise a Doorware Schedule to be created off my building plan?
Yes, we can prepare a doorware schedule off your building plan for you. After you send us your plans, at minimum it will take 24 hours to complete. For more detailed information see Doorware Scheduling, or call +613 9300 8888 or email us your plan.
*For file attachments over 10MB in size, please use a large file transfer services such as Aconex or We transfer (no sign up required).
» 12. How long does it normally take?
» 13. How much does it cost?
Doorware scheduling is a complimentary service to our customers.
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About Designer Doorware's Capabilities
Designer Doorware designs and manufactures superior quality door furniture and architectural hardware including hinges, door handles and door knobs, door pull handles, sliding door hardware, door hardware accessories, door closers, locks, cabinet door handles, and bathroom accessories. Our products offer timeless qualities to suit a variety of architectural styles and budgets, with thousands of product options and combinations to choose from.
If you are looking for something extra special, our custom design service can create hardware to complement any commercial or residential project, no matter how unique your requirements. We regularly work with Architects, Designers, Developers and Builders on award winning projects of all sizes across Australia, Asia-Pacific and the USA. With know-how gained through many years of specialised design experience, a well-established international network and best-of-breed manufacturing capabilities, we can operate to short lead times and quickly deliver doorware and accessories anywhere in the world.
Our new Selector Tool makes it easy to visualise, compare and select architectural hardware online. You can review a wide range of products, find related products, get tailored specification sheets, make them into a PDF book and request a quote for your specified products. We also make doorware selection easier with customer services that incorporate interior design advice, specifying, scheduling and more. Contact our friendly, highly qualified team to help create that final complement to your project.
